Rule #12: Be Kind to Others

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Rule #1 urges us to "be kind" to the most important person in the world, and Rule 12 urges us to consider the other seven billion.

Not that we're likely to meet many of them. Think about that. Think about how few of the world's travelers you'll meet face to face. Is it too much to ask that we treat those few we encounter with an extra bit of kindness?

This chapter encourages us to adopt kindness as a lifestyle, and poses these provocative questions:

Question 1: "If someone were to pay you $.10 for every kind word you ever spoke and collect $.05 for every unkind word, would you be rich or poor?"

Question 2: "How much time do you spend in 'regret cycle?' "

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